UccApilog files should be sufficient. For bugs not related to Audio/Video, the. For any bugs related to Audio/Video, please attach both log types if possible.Other days I get the message every 19 minutes or so for hours on end. If this continues, contact your support team." Somedays I do not get the message. On a Windows machine, the logs for a Skype for business desktop client will be located in the following directory:I'm getting a Skype error message "We're having trouble connecting to the server.Once you make an appointment to.These messages after a Skype update about a month or so ago but I don't recall the build when the problem started. This helps ensure the sender does not get the following error: We couldn't send this message.VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers. Try reconnecting the physical connector and rebooting the system with external.If server-side conversation history is turned off in your organization, by default, the Skype for Business on Mac client will auto-accept incoming messages if the message arrives within 5 minutes of the Mac client being active.Did I post in the right spot or is there a Skype for Business Mac area I haven't found.***Post moved by the moderator to the appropriate forum category.***Someone at Microsoft Community marked this issue solved, but it is not solved as of this writing. It seems theSyntax is invalid and Skype for Business Mac requires something special for manual server incoming and outgoing.Things tried - changing DNS server, Turning Apple Firewall off, logging out, deleting all login files and keys and logging back in.Also, I did a clean install when Skype for Business came out - deleteing all traces of Lync 2011.Anyone experienced this? Any help is appreciated. Is this my primary Skype for Business connection server? My org has other servers I could try but Skype for Business Mac will not let me enter names. Messages like this repeated over and over " 23:12:46.057 000070000df3e000 ERROR UTILITIES CHttpConnection.mm:377Connection timeout for request (EventsRequest)" and " 23:12:46.064 00007fff982be3c0 INFO TRANSPORT CEventChannelManager.cpp:627 Handling error E_ConnectionTimeoutError (E2-2-5) "Its odd because I don't not always get the error so I guess it does not always timeout. The error log sfbmac.log shows that there is some server timeout but really I don't know how to read it.
Only time and other users noting theIssue will lead Microsoft to address the issue eventually. And can only guess Microsoft marked it closed because none of the "user must have done something wrong" approaches to solutions are working. Though I do appreciateLance, Venessa, Chris and the others giving us the troubleshooting to rule out other possibilities.In any case, I think we pretty clearly have a Mac client bug here. I guess knowledge of the setup of third party servers is a pretty unique thing at Microsoft. Which is exactly the answer the my 3rd Party Solution Microsoft Partner said I would get before I started. Mail merge office for macSo not sure if the records are the same for them. My business provider is Workspace for Lync / Skype. P lease contact the admin in your organization to check whether DNS records are correct.Lync connectivity analyzer> select Office 365 under the Offic3 365 lync domain name server connectivity test> enter the sign-in address that you're using to sign into Skype for Business client.In this process, I suggest you manually configure the Lync client following the steps below:When you are in login page, click Advanced option If the issue occurs again after you manually configure your account, to better understand your situation, I need the following information:Your Skype for Business for Mac client version details by clicking Skype for Business> About Skype for Business and OS version details.Your sign-in address that you're using when you try to sign in to skype for business online address via private message: to check your account’s environment and DNS records.Yes, there is a third party between me and Office 365. Best of luck finding your solution.Usually, this error message “We're having trouble connecting to the server” are caused by no DNS record found or Lync server isn’t responding.For the former, logging into Skype for Business client requires 2 CNAME records and 2 SRV records. It may help to include a link to this forum thread when reporting theIssue. Skype For Business Not Connecting Mac OS Use IsThey think their setupIs current but these folks told me "buy a PC" so maybe their info for Mac OS use is faulty.I used the autodiscover you provided and errors are less frequent I think but that could just be coincidence. I am sending you a PM with the server set up for Workspace. See PMI asked workspace to check the CNAME you recommended via PM and was told the Webdir server you named was for office 365 online records and that I should not be using that. Before I contact them I wanted to get your thoughts on this new information and what their records should say with the workspace involvement. MaybeThey need to update for the "new" Skype for business. I don't even remember the last time my cable ISP had a service issue. My eero network is great for everything else. I really doubt this willMake a difference.
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